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Isael U.
@isaelurena7
IT Support Specialist and Microsoft 365 Expert
Repubblica Dominicana
Spagnolo, Inglese
Chi sono
I am an IT Support Professional specializing in cloud solutions, operating systems, and technical troubleshooting. I help businesses and individuals set up their digital workspaces efficiently, with a strong focus on Microsoft 365 configuration, custom domain email setup, and remote technical support.
My goal is to deliver fast, reliable, and secure solutions to ensure your systems run smoothly. Let's work together to optimize your IT setup!
Competenze
Isael U.
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Assistenza tecnica
I will be your IT technical support expert
Esperienza lavorativa
IT Support Specialist
Companyweb • Part time
Jun 2026 - Present • 1 mo
I am a Systems Engineering professional with an extensive track record in the IT support sector. Currently, I serve as an IT Support Specialist, where I manage day-to-day corporate environments, deliver remote helpdesk solutions, and handle system troubleshooting. In this role, I am also responsible for Microsoft 365 administrative tasks and custom agent configurations via Copilot Studio to optimize business workflows. Throughout my career, I have successfully supported multiple corporate infrastructures, resolved complex network and software deployment issues, and continuously achieved high client satisfaction by ensuring smooth, secure, and efficient operations.
IT Support Specialist
Company • Full time
Nov 2024 - Mar 2026 • 1 yr 4 mos
Served as an IT Support Specialist responsible for maintaining corporate hardware, network infrastructure, and software applications. I provided technical assistance to end-users, managed software installations and troubleshooting, and resolved connectivity and system issues to maintain high company productivity. My focus was on delivering efficient technical problem-solving and ensuring minimal downtime for daily business operations.
