
Iris S
Implementation Services and Business Support Expert
Competenze

Consulta i miei servizi

Esperienza lavorativa
Visa
Full time • 9 yrs 1 mo
Director of Implementation Services
Sep 2024 - Dec 2025 • 1 yr 3 mos
- Led the Implementation Services for a specific market cluster - Managed a team of Senior Managers and Project Managers - Oversaw the implementation of payment services for the Philippines - Gathered high-level requirements from the clients to understand their needs and properly assign to a specific project manager - Drove AI adoption for new employee onboarding
Implementation Manager
Nov 2016 - Sep 2024 • 7 yrs 10 mos
- Responsible for end to end implementation of payment services for Visa clients - Created process documentations and training workflow for the team - Provided status report to the management - Client-facing role where I gathered requirements from the client and provided updates to them on a regular basis