i
itsladysworld

L Nortey

@itsladysworld

Customer Success and Client Experience Specialist DM Sales Expert

Canada
Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Founder of a beauty brand with 8+ years in customer service, client engagement, and direct to consumer sales. I specialize in managing customer interactions via DM, SMS, email, and chat, turning inquiries into paying customers while creating a smooth client experience. I focus on clear communication, fast support, and building trust that drives repeat business.... Continua a leggere

Competenze

i
itsladysworld
L Nortey
offline • 

Consulta i miei servizi

Qualifica lead
I will manage instagram dms and convert leads into paying customers
A partire da25 USD / progettoMaggiori dettagli
Ricerca online generica
I will analyze your customer feedback and uncover key patterns and insights
A partire da25 USD / progettoMaggiori dettagli

Portfolio

Esperienza lavorativa

Shopify

Store Support / Customer Experience

Shopify

Jun 2016 - Present • 10 yrs 4 mos

Supported e-commerce operations including order inquiries, customer communication, and post-purchase support.

Instagram

Customer Support Specialist (Freelance / Self-Employed)

Instagram

Jun 2016 - Present • 10 yrs 4 mos

10+ years customer service DM sales experience Handling high-volume client communication Converting inquiries into sales