Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Ivan Z
@ivanzhunin
Technical Support
Ucraina
Inglese, Ucraino
Chi sono
Linux Server Administrator with hands-on experience at providing technical assistance for web hosting, domains, DNS, email configuration, website troubleshooting, and server-related issues.
I specialize in helping clients solve hosting and website problems quickly and efficiently. My background includes working with cPanel, WordPress, SSL certificates, FTP, DNS management, email delivery issues, and general website support. I’m comfortable communicating with both technical and non-technical clients and always focus on clear explanations and fast resolutions.
Competenze
Ivan Z
offline •
Consulta i miei servizi
Backup e migrazione
I will migrate your website to a new hosting
Correzione di bug
I will fix issues in your wordpress
Esperienza lavorativa
Hosting support specialist
Namecheap • Full time
Dec 2018 - May 2025 • 6 yrs 5 mos
Provided technical support for shared hosting, WordPress hosting, VPS, and reseller hosting customers. Diagnosed and resolved DNS-related issues, including A, CNAME, MX, TXT, SRV, and nameserver configurations. Assisted customers with website migrations, domain connections, SSL certificate installation, and email setup. Troubleshot website accessibility, performance, and connectivity issues. Investigated hosting-related problems involving Apache, LiteSpeed, PHP, MySQL, FTP, SSH, and cPanel. Guided customers through connecting domains to third-party services such as website builders, email providers, and cloud platforms. Managed support requests via live chat and ticket systems while maintaining high customer satisfaction. Escalated complex technical issues and collaborated with system administrators and senior engineers.
