I will handle etsy customer messages and order support for your shop
Virtual Assistant and Web Developer for Ecommerce Support and WordPress Websites
Informazioni su questo servizio
Overwhelmed by Etsy customer messages?
I help Etsy shop owners manage buyer messages and order-related support so you can focus on growing your store.
I handle daily Etsy customer inquiries professionally, politely, and according to your shop policies. From pre-sale questions to order updates, refunds, and delivery issues I make sure your buyers get fast and clear responses.
What I do
Reply to Etsy buyer messages
Handle order, shipping, and delivery questions
Manage refunds and cancellations (as per your policy)
Provide friendly, human-written responses
Free trial for new buyers
**New buyers get a limited 7-day free trial (up to 30 messages) to test my service.**
Pricing (7 days)
300 messages $60
600 messages $120
1000 messages $200
**Important**
Etsy messages only
Message limits apply
Phone support available at extra cost
If you want a custom offer tailored to your shops needs, just message me before ordering well create a plan that works perfectly for you.
Click Contact Seller to get started.
Tipo di servizio:
Assistenza non tecnica
Lingua:
Inglese
Fuso orario:
24 ore su 24
Software di supporto:
Zoho Desk
•
Freshdesk
•
zendesk
•
Liveagent
Software di knowledge base:
Freshdesk
•
Freshservice
•
Liveagent
•
zoho
FAQ
What is included in your service?
I handle Etsy buyer messages, order updates, cancellations, refunds, and pre-sale questions. Each message = one buyer conversation or reply thread.
Can you handle more messages than my chosen package?
Yes! For higher message volumes, I can provide a custom offer to ensure all messages are handled professionally.
How do I know which package to choose?
Choose the package based on your shop’s message volume. If you’re unsure or want a custom plan, just message me before ordering and we’ll create the best solution for your shop.
Do you provide phone support?
This gig primarily covers Etsy messages only. However, phone support for your shop at an additional charge — feel free to message me for a custom offer.
