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Jack
@jack245_
Project Management, Executive Assistance, Process Improvement
Regno Unito
Inglese
Chi sono
I have spent eight years keeping complex operations running for people who cannot afford for them to fail: a global university COO, executive teams at Google DeepMind, and fast-growing biotechs.
Today I manage international engagement projects at the University of Cambridge, where I built a digital service from scratch to help over 14,000 staff find the right information at the right time.
Project delivery, executive support, and process improvement. Tell me the bottleneck. I will find the fix.
Competenze
Jack
offline •
Consulta i miei servizi
Assistenza generale
I will be your executive virtual assistant and admin support
Business
I will build your sharepoint communication site
Portfolio
Esperienza lavorativa
Project Manager & Business Operations
University of Cambridge • Full time
Mar 2023 - Present • 3 yrs 4 mos
Led the development and rollout of a centralized employee guidance platform for 13,000+ colleagues. Established reporting dashboards, automated helpdesk triage to reduce response times by 90%, and built a CRM for stakeholder engagement. Served as Interim Head of Undergraduate Admissions, managing a team of 14 administrative staff through a transitional period.
Executive Assistant and Team Coordinator (Office of the COO)
Google • Full time
Feb 2020 - Jan 2021 • 11 mos
● Coordinated project and communication workstreams for company-wide Strategy and DE&I initiatives, supporting senior leaders with planning, stakeholder engagement and delivery tracking. ● Provided crisis coordination and communications support at the onset of the COVID-19 pandemic, helping maintain operational continuity through significant organisational uncertainty. ● Acted as a trusted liaison across senior leadership, operations and delivery teams, handling sensitive information with discretion and judgement.
