
Jacob W
Modern websites and web apps built with clean design
Competenze

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Portfolio
Esperienza lavorativa
Technical Lead / Software Developer
SAP • Full time
Mar 2021 - Present • 5 yrs 6 mos
• Spearheaded development of SAP UI5 mobile solutions integrated with SAP S/4HANA (IM, WM, EWM) across Android and iOS platforms. • Led end-to-end implementations for clients in mining, utilities, and manufacturing, supporting deployments in 41 warehouses across 4 continents. • Architected OAuth and SSO integrations to enhance mobile security and streamline user authentication. • Mentored junior developers and improved internal mobile templates for faster client delivery and better developer usability. • Cultivated a high-performance team culture through agile practices and team-building initiatives, increasing retention and delivery success.
Customer Service Specialist
The Home Depot • Full time
Nov 2018 - Dec 2019 • 1 yr 1 mo
Communicated with customers and stores via phone, chat, mobile, and email to ensure issues were handled and questions answered. Supported the customer journey through online contact centers with a high commitment to timeliness and solutions.