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jamesnwegbo

Nwegbo James

@jamesnwegbo

Customer Support Virtual Assistant: Chat, Email and Admin Support

Nigeria
Inglese, Igbo
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Hi, I'm James, a reliable Virtual Assistant specializing in customer support and admin tasks. I help businesses answer emails and chats, handle customer inquiries, resolve basic issues, organize information, do data entry, research, and provide basic website and technical support. I'm professional, detail-oriented, quick to learn new tools, and focused on delivering a positive customer experience. If you need dependable support for daily operations, I'd be happy to help.... Continua a leggere

Competenze

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jamesnwegbo
Nwegbo James
offline • 

Consulta i miei servizi

Assistenza generale
I will be your customer support virtual

Esperienza lavorativa

CUSTOMER CARE OFFICER

Banks • Full time

Oct 2019 - Present6 yrs 10 mos

Assist customers with account-related inquiries and banking transactions. Provide professional and courteous customer service in a fast-paced environment. Resolve customer concerns and direct complex issues to the appropriate department. Handle cash and financial transactions accurately while maintaining attention to detail. Verify customer information and follow established procedures for security and compliance. Maintain accurate records and process transactions efficiently. Communicate clearly with customers from different backgrounds. Work effectively under pressure while maintaining a high level of professionalism.