Javed Gulzar

IT and Network Support

Copier1

Jan 2023 - Present • 3 yrs 7 mos

As an IT and Network Support at Copier1, my role included managing Shopify stores and websites, maintaining databases and websites, and assisting clients with IT & Networking issues via phone calls and chat support. I installed printer and copier machine drivers, configured and maintained printer and copier machines, and implemented features such as scan to email and scan to computer folders. Additionally, I configured copier/printer machines on mobile phones via Wi-Fi. With a strong focus on customer service and technical expertise, I ensured the optimal performance of printer and copier machines to meet client needs.

IT & Network Manager

LINKERS ADVERTISING AND MARKETING PRIVATE LIMITED

Jan 2022 - Dec 2022 • 11 mos

As an IT & Network Manager at Linkersin, I was responsible for designing, installing, and maintaining server infrastructure and configuring and maintaining LAN and shared devices on the network, including printers and biometric devices. I also configured switches and routers and implemented group policies, users, and domains while monitoring user activity. In addition, I was responsible for troubleshooting Active Directory and CCTV issues and configuring Mikrotik routers. I provided client IT support in remote connections, including data handling and troubleshooting IT issues both in the office and remotely. With a strong technical background and excellent problem-solving skills, I was committed to ensuring the smooth operation of the IT infrastructure to support the organization's success.

IT & Network Administrator

OUTRIGHT MARKETING PRIVATE LIMITED

Mar 2021 - Mar 2022 • 1 yr

As an IT & Network Administrator at Outright LLC, I was responsible for configuring and maintaining LAN and ensuring optimal data handling in compliance with company policies. I provided expert troubleshooting support for IT issues in the office and effectively maintained and modified hardware to support business needs. I managed wireless connections and resolved telephone issues, as well as connecting connectors such as RJ45 and RJ11. Additionally, I was responsible for maintaining biometric devices for all employees and ensuring the performance of shared devices on the network, such as printers and biometric devices. As a result of my technical expertise and attention to detail, I successfully purchased hardware for the company and provided essential support to maintain smooth and efficient operations.