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Fiverr Pro
Italiano
$
USD
Tommy J
@jayskylarkiree
Remote IT Support Specialist
Malesia
Inglese, Malese, Cinese
Chi sono
I am a hands-on IT support professional and business owner providing practical remote support for small businesses and end users. My work combines computer troubleshooting, Microsoft 365 and Google Workspace assistance, networking, and hardware diagnostics. I focus on fast problem isolation and clear communication to keep clients productive.
Competenze
Tommy J
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Assistenza tecnica
I will provide remote IT support and troubleshoot windows computer problems
Assistenza tecnica
I will fix microsoft 365 outlook and business email issues remotely
Esperienza lavorativa
Founder / Remote IT Support Specialist
Level One Support • Lavoratore autonomo
Dec 2025 - Present • 9 mos
Provide remote IT support for small businesses, freelancers, remote workers, and home offices. Support includes Windows troubleshooting, Microsoft 365, Outlook, Google Workspace, email, printers, Wi-Fi, networking, VPN, software installation, WordPress, DNS, and general helpdesk support. I assist clients with diagnosing technical issues, configuring systems, supporting users, resolving connectivity problems, and providing practical IT guidance remotely. My focus is clear communication, efficient troubleshooting, and helping businesses resolve technical issues without needing a full-time internal IT team.
Owner / IT Support Technician
TSS ENTERPRISE • Lavoratore autonomo
Dec 2019 - Present • 6 yrs 9 mos
Operate an IT service business providing computer repair, technical support, networking, printer support, CCTV, system setup, and business IT services. Responsibilities include diagnosing laptop and desktop issues, Windows installation and troubleshooting, SSD and hardware upgrades, printer configuration, Wi-Fi and network setup, CCTV/NVR configuration, remote support, and customer technical consultation. I support both individual users and small businesses with practical hardware, software, and network solutions.
