Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
UGC and Lifestyle
Competenze
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Reception Supervisor
Hotels Etc. • Full time
Jul 2022 - Jun 2025 • 2 yrs 11 mos
Improved guest satisfaction scores by implementing service improvements based on feedback. Boosted hotel revenue through consistent upselling of rooms, dining, and facilities. Trained and mentored reception team, increasing efficiency and service consistency. Reduced reservation and billing errors by enhancing data entry accuracy in HotSoft PMS. Resolved complex guest complaints quickly, strengthening guest loyalty and retention.