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Turning Prospects Into Paying Customers
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B2B Sales Support Specialist
Self-Employed / Freelancer • Freelance
May 2026 - Oct 2026 • 5 mos
Supporting B2B businesses with qualified inbound lead follow-up, discovery-call preparation, CRM updates, sales communication, and pipeline organization. Building structured workflows for lead qualification, call notes, follow-up recommendations, and sales reporting.
Customer Service Representative
Freelance • Freelance
Feb 2026 - Oct 2026 • 8 mos
Assisted customers, answered inquiries, resolved issues, maintained accurate records, communicated professionally by phone and email, and supported daily customer-service operations.