Agile Coaching

RTE / Agile Coach

State Farm • Full time

May 2016 - Present • 10 yrs 3 mos

RTE / Agile Coach for multi-product dev teams in structured and unstructured data warehousing. • Coached daily team Stand Ups (DSU Ceremonies) Assisted team POs in driving Epics, Features, PI Objectives, Dependencies, Risks, User Story compliance, and releases • Assisted team POs in defining proper acceptance criteria Assisted in Defining, Mitigating, and gathering commitment on inter/outer team dependencies • Coached facilitation Sprint Closure and Sprint Start ceremonies • Assisted team POs with backlog refinement/backlog grooming sessions • Coached team retrospective ceremonies, and mob programming sessions Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives • Drove Pre-PI Planning and assisted team during PI planning events • Mitigated team defects/blockers and escalated where applicable • Relayed team's Agile progress to and upper program leadership Maintained Scrum and Kanban boards in both LeSS and SAFe Agile environments • Ensured PI closeouts of Features, Dependencies, and Risks Secondary Role:, Engaging with stakeholders and SME submitting user stories to flush out detailed requirements to include.. •Interviewed multiple stakeholders based on customer personas to derive root cause issues and desired results •Extrapolated data and interpreting results to inform requirement build and validate desired results are credible •Engaged with assigned scrum teams, including IT Developers and BSA to refine requirements to ensure all information is present to support IT solutions. •Validated proposed IT solution with stakeholders to glean collective understanding in approach •Assisted product ownership in prioritization discussions/determinations and interdependency management between teams •Develop and refine best practices, processes and procedures related to requirements gathering •Lead support of business initiatives through data analysis

Executive Advisor

Hey. • Full time

Oct 1999 - Present • 26 yrs 10 mos

Advisory council to executive leadership on market trends, competitive analysis, and business opportunities. •Developed and implemented policies that improved organizational effectiveness and employee engagement. •Mentored senior management on best practices for decision-making and risk management strategies. •Manage program strategy and direction ensuring continuous improvements to the customer experience. •Work directly with sales to plan and execute Executive Briefings. Partner with the client relationship team to build and maintain client relationships with ultra high net-worth offshore private clients •Maintain a strong professional and community network and broad understanding of the target market community to build and maintain relationships with clients and prospects. •Serves as a central point of liaison with other functional areas and external stakeholders in the resolution of high level corporate issues. •Utilizes knowledge and understanding of operational policies and procedures to create, compose and edit executive correspondence and documentation. •Researches, gathers and compiles data and information.