Jenny L.

SOCIAL MEDIA MANAGER

KUYA SOLUTIONS • Part time

Apr 2024 - Feb 2025 • 10 mos

Helping businesses maintain an active and engaging online presence. My focus is on creating consistent content and building meaningful engagement with the audience. In this project, I managed two social media accounts, creating and scheduling 3 image posts and 2 reels every week. I also handled content creation, captions, and basic strategy to keep the pages active and appealing to the target audience. Aside from posting content, I also managed engagement by replying to comments, responding to inbox messages, and monitoring account activity. My goal is to help brands stay consistent online, strengthen their connection with their audience, and build trust with potential customers.

PRODUCT RESEARCHER

Tupperware • Part time

Jun 2024 - Nov 2024 • 5 mos

As a Dropshipping Product Researcher, I help eCommerce store owners identify potential winning products based on market demand, trends, and competitor analysis. My focus is on finding products that have strong selling potential and can perform well in the online market. I conduct organic product research using tools such as Meta Ads Library, Google Trends, and Minea to analyze trending products, active advertisements, and market demand. Through these tools, I study competitor ads, engagement levels, product popularity, and audience interest to identify products with strong potential. My research process also includes analyzing competitors, validating product demand, and organizing findings into clear reports to help store owners make informed decisions before launching or testing products. If you're looking for a dedicated product researcher who can help you find trending and high-potential products for your dropshipping store, I’d be happy to support your business.

SHOPIFY VA

WICCA VIBES • Full time

Feb 2021 - Feb 2023 • 2 yrs

As a Shopify Virtual Assistant, I support eCommerce store owners in managing their daily operations so they can focus more on growing their business. My experience includes handling customer support, responding to inquiries about orders, shipping updates, product questions, and assisting customers with returns, refunds, and reshipments to ensure a smooth and positive shopping experience. I also assist with order fulfillment, placing and processing orders with suppliers, monitoring shipment status, and keeping order records organized. In addition, I conduct product research and prepare weekly reports to help identify potential products and provide useful insights for the store. I can also support email marketing using Klaviyo, assisting with campaign setup, email content preparation, and maintaining communication with customers through promotional and follow-up emails. If you're looking for a reliable Shopify VA who can help manage customer support, order fulfillment, product research, and email marketing support, I’d be happy to assist and help your store run smoothly.