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Italiano
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Jeremy A
@jeremyasiedu942
JD Candidate Entrepreneur
Stati Uniti
Inglese
Chi sono
I am an experienced Customer Success leader and current J.D. candidate with a strong background in business and mass communications. I have a proven track record of leading high-performing teams at companies like Glassdoor and LinkedIn, managing multi-million dollar revenue streams and driving client retention through strategic partnership and innovative solutions.
Competenze
Jeremy A
offline •
Tempo di risposta medio: 3 ore
Consulta i miei servizi
Registrazione impresa
I will business startup and launch support for US entrepreneurs
Esperienza lavorativa
Commercial Contract Negotiator
Eventbrite • Full time
May 2024 - Aug 2025 • 1 yr 3 mos
Negotiated contracts with creators, ensuring mutually beneficial terms and fostering long-term partnerships. Retained 101% of creator partnerships by providing exceptional support and addressing business needs. Developed strategies to enhance creator satisfaction and loyalty, contributing to overall business growth.
Glassdoor
Full time • 1 yr 3 mos
Director, Customer Success & Onboarding
Dec 2022 - Jun 2023 • 6 mos
Led a team of 15 to 30 customer success professionals managing $60 million in ARR. Nurtured a culture of continuous growth through coaching and mentoring. Collaborated with cross-functional teams to optimize customer satisfaction and retention strategies while fostering an inclusive environment.
Senior Manager, Customer Success
Mar 2022 - Dec 2022 • 9 mos
Built and scaled a high-performing organization supporting enterprise customers. Focused on onboarding, engagement, and retention of 500+ customers. Measured by Product Engagement, Logo Retention, and MCV quota. Empowered the team through performance management and career development.
