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jesse_lpz

Yesenia L

@jesse_lpz

Data Entry Customer Service

Repubblica Dominicana
Spagnolo, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a dynamic freelancer specializing in data entry, product review, chat customer service, and technical support management. I am adept at providing and creating excellent customer service strategies for call centers and management companies.... Continua a leggere

Competenze

j
jesse_lpz
Yesenia L
offline • 

Consulta i miei servizi

Descrizione prodotti
I will successful results at any work assign

Esperienza lavorativa

Supervisor Technical Support

Alorica INC • Full time

Apr 2024 - Present2 yrs 1 mo

In charge of guiding a team to succeed on technical and customer service inbound calls and met metrics stablish.

Technical Support

Concentrix • Full time

Mar 2023 - Dec 20239 mos

I learned and developed strategies to assist customers on troubleshooting process for mobile devices and account issues.

Upwork

Product Research

Upwork • Part time

Feb 2021 - Dec 202110 mos

I used research on product prices and comparation through web and social media. To learn and provide accurate details on customers opinions and market details.