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Italiano
$
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Jesus Hurtado
@jhurtadoconsult
Operations and Process Improvement Consultant
Colombia
Spagnolo, Inglese
Chi sono
I am an Operations and process Improvement professional with over 20 years of experience in the financial sector. I help businesses improve their operations through SOP creation, process mapping, risk and control matrices, RACI matrices, workflow optimization, operational documentation, and bussiness process improvement. My approach combines practical experience, structured analysis, and clear communication to turn complex processes into simple, efficient, and easy-to-follow solutions.
Competenze
Jesus Hurtado
offline •
Consulta i miei servizi
Efficienza di business e automazioni
I will create professional sops and business process documentation
Portfolio
Esperienza lavorativa
Operations Manager/Head of Operations
Davivienda • Full time
Oct 2006 - Jun 2026 • 19 yrs 8 mos
Led high-volume financial operations and multidisciplinary teams in a highly regulated environment. Responsible for process improvement, operational controls, contingency management, risk mitigation, workflow optimization, and service performance. Developed and improved procedures, controls, operating models, and documentation to increase efficiency, reduce operational risk, and ensure business continuity
