j
jinodelmonte

Nino D

@jinodelmonte

Amazon Ecommerce

Filippine
Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a driven professional with over four years of experience in high-volume customer support, retail merchandising, and administrative assistance. I have a proven ability to resolve complex issues, manage supplier relationships, and handle sensitive tasks efficiently. I leverage strong problem-solving skills and a proactive work ethic to contribute to growth-oriented organizations.... Continua a leggere

Competenze

j
jinodelmonte
Nino D
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Gestione store e-commerce
I will handle your amazon seller account health and provide customer support

Esperienza lavorativa

Verizon

Customer chat support

Verizon • Full time

Dec 2025 - Aug 20268 mos

Resolved customer inquiries across simultaneous chat sessions while holding response quality inside SLA targets. Logged every interaction in CRM software for accurate, easy-to-hand-off documentation. Read customer needs quickly and routed each case through the correct company process.

Amazon.com

Customer support

Amazon.com • Full time

Jan 2025 - Dec 202511 mos

Provided front-line support to Amazon third-party sellers on account health, listing management, and payments. Used Amazon's internal systems to investigate and resolve complex compliance issues. Escalated high-impact cases across Payments, Performance, Policy, and Technical Support teams and saw them through to resolution.