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Esplora
Fiverr Pro
Italiano
$
USD
John R
@john_rickson
Call Center Expert
Nigeria
Inglese, Tedesco
Chi sono
Am a professional Call Center Expert with proven experience in inbound and outbound calls, customer support, telemarketing, lead generation, CRM management, and complaint resolution. Skilled in handling high call volumes, improving customer satisfaction, upselling, cold calling, and data entry. Strong communication, problem-solving, and multitasking abilities with a track record of meeting KPIs, boosting retention, and delivering excellent customer experience across diverse industries.
Competenze
John R
offline •
Tempo di risposta medio: 32 ore
Consulta i miei servizi
VoIP e telefonia
I will set up twilio flex call center, twilio IVR, SMS, voice, and CRM integrati
VoIP e telefonia
I will set up sip trunk, voip calling, pbx, and IP phone system
Portfolio
Esperienza lavorativa
VoIP System Specialist & Call Management Dashboard Developer
web.dev • Full time
Jan 2022 - Present • 4 yrs 4 mos
I design, develop, and manage VoIP communication systems and call management dashboards for businesses. My work focuses on creating efficient and user-friendly solutions using 3CX and similar technologies. I have experience in setting up SIP systems, configuring call routing, managing user roles, and integrating communication tools into business workflows. I also build custom dashboards that allow companies to monitor calls, manage contacts, and improve team collaboration. Additionally, I provide troubleshooting, system optimization, and ongoing support to ensure smooth and reliable communication for businesses and call centers.
