
Suyog S
Data Analyst Product Consultant
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Esperienza lavorativa
Data Analyst & Product Consultant
Syracuse University
Jul 2025 - Jun 2026 • 11 mos
Spearheaded the deployment of an AI-powered customer service chatbot using OpenAI API, reducing manual ticket volume by 30%. Partnered with local businesses to scope MVP web infrastructure and technical requirements. Evaluated GenAI models (Gemini, Claude, ChatGPT) across diverse datasets to benchmark performance. Built automated Snowflake data pipelines and Power BI dashboards for high-dimensional datasets.
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Full time • 1 yr 10 mos
Business Intelligence Developer
Feb 2022 - Apr 2023 • 1 yr 2 mos
Topgolf (Client) • Developed and maintained 100+ AWS QuickSight dashboards, serving real-time operational and user performance analytics across 90+ global venues for executive leadership. • Supported data platform migration from SQL Server to AWS Redshift (via S3), writing optimized SQL views and stored procedures that reduced query execution time by 30%. • Executed data audits on 1.2M+ records and established automated data validation scripts, driving 95% reporting accuracy for financial and operational metrics. • Defined and tracked 30+ core operational and revenue KPIs; implemented Row-Level Security (RLS) to ensure secure role-based data access for 300+ global stakeholders. • Led User Acceptance Testing (UAT) for dashboard feature releases, collaborating with product managers and business stakeholders to translate operational needs into technical deliverables.
Business Operations Analyst
Jun 2021 - Feb 2022 • 8 mos
• Analyzed market trends and cost structure data to optimize pricing strategies, accelerating booking speed by 15%. • Built Budget vs. Actuals tracking models to monitor project spend and forecast variance, reducing material waste by 10%. • Conducted root cause analysis (RCA) on supply chain workflows and supplier performance, cutting procurement costs by 5%. • Synchronized project timelines across cross-functional teams (sales, engineering) to achieve 100% on-time project delivery.