
John H
Small Business Operations Specialist and AI Powered Efficiency for Entrepreneurs
Competenze

Consulta i miei servizi


Portfolio
Esperienza lavorativa
AI Operations Consultant
Freelancing Career • Freelance
Jan 2026 - Present • 4 mos
Focus: Bridging the gap between manual work and AI automation for businesses small and large. Key Achievement: Designed and produced the "Anatomy of an AI Failure" educational series to help owners mitigate risk. Created the "Fundamentals of AI" curriculum to teach leaders the art of prompt engineering, brainstorming, and automated photo/video production. Services Offered: AI workflow audits, custom prompt engineering, and operational risk management.
Owner & Operator | Northeast Ohio Event Professionals
Entrepreneur • Lavoratore autonomo
Jan 2011 - Present • 15 yrs 4 mos
Successfully launched, scaled, and rebranded a premier event services company specializing in professional DJ and photo booth experiences. As a solopreneur, managed the full business lifecycle, from lead generation and marketing to technical execution and post-event client retention. Key Achievements: * Operational Workflow Engineering: Designed and implemented a custom client portal and automated Google Workspace environment that streamlined planning for 100+ clients annually, reducing administration time by 40%. * Strategic Brand Rebranding: Led a comprehensive brand transition to a high-end service model, execution of a complete visual overhaul, staff standard upgrades, and a 20% increase in booking value. * Systemized SOP Development: Authored a rigorous library of Standard Operating Procedures (SOPs) for technical setup and multi-venue logistics, ensuring 5-star service consistency. * High-Volume Client Retention: Built a reputation for "Unmatched Organization" (across 100+ client reviews), resulting in a 35% referral rate. * Digital Asset Management: Managed an expansive cloud library of audio/visual assets and built SEO-optimized marketing funnels to maintain a top-tier local search presence.
Operational Leadership | Restaurant Management
Management • Full time
Jan 2001 - May 2011 • 10 yrs 4 mos
Focus: Optimizing efficiency, training staff, and managing reputation in high-pressure hospitality environments. Key Achievement: Promoted to multi-unit management and developed operational training programs for upper-level leadership.