
Josh White
I create SOPs, workflow documentation, and onboarding guides for your business
Competenze

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Esperienza lavorativa
Operations & Process Documentation Specialist
Self Employed • Freelance
Nov 2024 - Present • 1 yr 10 mos
Built SOP and workflow support services for small businesses focused on process documentation, operational consistency, and training-ready systems. Services include SOP creation, workflow documentation, checklist development, onboarding guides, and internal process support designed to reduce confusion and improve day-to-day execution.
International Pricing Analyst II
Company • Freelance
Feb 2023 - Jun 2025 • 2 yrs 4 mos
Supported a newly created international pricing function by improving process consistency, documentation, reporting, and cross-functional communication across a distributed sales and operations team. Created 23 SOPs and training documents, supported systems rollout, and helped build more scalable workflows in a fast-moving environment.
General Manager
Chipotle Mexican Grill • Full time
Jul 2019 - Sep 2022 • 3 yrs 2 mos
Managed a high-volume operation with responsibility for staffing, training, onboarding, scheduling, customer experience, and team performance. Built consistency through clear expectations, repeatable processes, KPI management, and structured day-to-day execution, while hiring and developing employees across both crew and management rol