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joy_joy234

Hassan khan

@joy_joy234

Efficiency, Accuracy, and Trust You Deserve

Pakistan
Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Hi, I'm Muhammad Hasan, a Customer Support Virtual Assistant with 3+ years of experience providing professional support for eCommerce and digital businesses. My expertise includes: Inbound Call Support Live Chat Support Email Support Booking & Dispatch Appointment Setting & Confirmation Social Media Management CRM & Ticket Handling (Zendesk, Freshdesk) Shopify & Dropshipping Support Order Tracking, Refunds & Returns Customer Inquiry & Complaint Resolution I am dedicated to delivering fast, reliable, and customer-focused support that improves satisfaction and helps businesses grow.... Continua a leggere

Competenze

j
joy_joy234
Hassan khan
offline • 

Consulta i miei servizi

Assistenza clienti
I will provide professional customer support via live chat, email, and phone
Gestione store e-commerce
I will be your shopify virtual assistant and ecommerce store manager

Esperienza lavorativa

Customer service representative

Lets outsource • Full time

Aug 2023 - Oct 20252 yrs 2 mos

Dedicated and results-driven Customer Service Representative with over 2 years of experience providing professional live chat support, email support, and inbound/outbound call center services. I specialize in handling customer inquiries, resolving complaints, managing CRM systems, processing orders, tracking shipments, and delivering high-quality customer satisfaction. I have strong communication skills, fast response time, and the ability to manage high-volume support while maintaining a positive brand image. Experienced in live performance monitoring, call handling, ticket management, and detailed reporting including expense reports. I focus on improving response rates, customer retention, and overall client experience to help businesses grow and maintain a strong reputation.