
Juan N
Salesforce Marketing Cloud Expert
Competenze

Consulta i miei servizi

Esperienza lavorativa
Salesforce Marketing Cloud Lifecycle Analyst
The Ritz-Carlton Hotel Company • Full time
May 2025 - Present • 1 yr 4 mos
• Develop responsive emails using HTML, CSS, and AMPscript. • Build SQL-based segmentations and automations to populate and refresh the data extensions that power journeys. • Design and maintain lifecycle journeys in Journey Builder. • Use Data Cloud to build segments, calculated insights, reports, and activations into Marketing Cloud. • Perform QA of email templates and journeys, validating personalization, data accuracy, rendering, links, tracking, and deliverability before launch.
Q Link Wireless
Full time • 2 yrs 6 mos
Email Developer & Coordinator
Jan 2023 - Apr 2025 • 2 yrs 3 mos
• Continued to fulfill all tasks from my previous position as Email Developer, including campaign creation, testing, and deployment. • Planned, scheduled, and oversaw end-to-end email, SMS, and web push notification campaigns, aligning them with broader marketing goals and deadlines. • Coordinated the work of copywriters and designers, communicating needs, managing feedback, and ensuring brand consistency.
Email Developer
Oct 2022 - Jan 2023 • 3 mos
• Built and launched email, SMS, and web push notification campaigns. • Developed email campaigns using HTML, CSS, and nVelocity. • Utilized SQL to define campaign audiences and pull performance reports. • Used an in-house system with CRM and marketing automation functionalities to plan, launch, and track campaigns. • Conducted A/B tests on subject lines, layouts, and calls-to-action to continuously improve results. • Ensured GDPR and CAN-SPAM compliance, maintaining solid deliverability.