j
judyd0697

Judy-Ann D

@judyd0697

Technical Support Associate

Filippine
Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a former BPO professional with 6 years of experience in technical support and 6 months as an administrative assistant. I am skilled in organizational management, data handling, and maintaining accurate documentation while delivering excellent customer service in fast-paced environments.... Continua a leggere

Competenze

j
judyd0697
Judy-Ann D
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Assistenza clienti
I will deliver excellent customer service and virtual assistance

Esperienza lavorativa

TP-Link

Customer Service Representative | Technical Support Associate

TP-Link • Full time

Dec 2020 - Feb 20265 yrs 2 mos

Provided customer and technical support via phone, email, and chat while maintaining accurate records and documentation. Validated invoices and receipts for warranty claims. Scheduled callback appointments for customers with pending cases. Reviewed resources and provided feedback on identified errors. Organized schedules for internal training sessions and company activities.