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julian_g02

Julian G

@julian_g02

Specialized Customer Care

Spagna
Inglese, Spagnolo
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a specialized customer care professional and facility manager with extensive experience in retail and client services. I excel at coordinating communication between technical teams and stores, resolving complex inquiries, and managing vendor relations. I am fluent in English and dedicated to ensuring high levels of customer satisfaction and operational efficiency.... Continua a leggere

Competenze

j
julian_g02
Julian G
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Converti in un file modificabile
I will convert your pdf files to word excel or powerpoint
Traduzione
I will translation english and spanish

Esperienza lavorativa

Concentrix

Specialized Customer Care

Concentrix • Full time

Nov 2023 - Nov 2024 • 1 yr

Delivered exceptional customer service via digital channels including email, chat, and social media. Managed customer inquiries and complaints with professionalism and empathy. Contributed to enhancing company processes and provided detailed product knowledge to improve user experience. Maintained accurate records of interactions to refine service strategies.