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Michael J
@junker_michael
Director of Infrastructure
Stati Uniti
Inglese, Giapponese
Chi sono
I am a writer, worldbuilder, and storyteller with years of experience creating original fiction, fantasy settings, roleplaying game worlds, and immersive narratives. I specialize in developing compelling characters, rich lore, detailed histories, and believable worlds that captivate readers and players alike. With a background in leadership and project management, I combine creativity with organization to deliver high-quality work. Whether you need a story, novel, or custom world, I am committed to bringing your vision to life.
Competenze
Michael J
offline •
Tempo di risposta medio: 6 ore
Consulta i miei servizi
Ghostwriting
I will write fantasy romance and short stories
Narrativa breve
I will create a fantasy setting for you
Esperienza lavorativa
Director of Systems and Infrastructure
United States • Full time
Jan 2025 - Present • 1 yr 6 mos
Led operational support functions for a multi-provider behavioral health organization experiencing significant growth. Designed and implemented organization-wide onboarding, training, and employee support systems. Developed and maintained employee handbooks, policies, procedures, compliance documentation, and operational workflows. Managed IT systems, cybersecurity initiatives, EHR administration, and technology infrastructure. Built and optimized intake processes, scheduling workflows, and client service systems to improve organizational efficiency. Supported revenue cycle operations through billing workflow development, claim resolution processes, and insurance compliance initiatives. Directed cross-functional projects involving technology, operations, HR, marketing, and clinical administration. Served as the primary escalation point for technical, operational, compliance, and employee support issues. Utilized project management and systems thinking to improve organizational scalability and reduce administrative burden. Combined clinical knowledge, administrative leadership, and technical expertise to bridge communication between clinical and operational teams.
