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Jyothi K
@jyothikommu545
Customer Experience Trainer AI Content Strategist
India
Telugu, Hindi, Inglese
Chi sono
Hi! I am Jyothi Kommu — a Customer Experience Specialist, Corporate Trainer, and AI Content Strategist with 15 years of experience across banking, telecom, and BPO sectors in India.
I worked with ICICI Bank, Tata Business Support Services, Teleperformance, and Brigade Private Ltd. I was promoted from Relationship Manager to Trainer within 14 months and ranked Top 3 Trainers Pan-India.
Today I combine 15 years of real-world expertise with AI tools like ChatGPT, Claude, and Canva AI to deliver content, training, and strategy that actually works.
Available for remote work.
Competenze
Jyothi K
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Social media strategy
I will audit your social media and create a content strategy using ai tools
Portfolio
Esperienza lavorativa
Confidentials
Full time • 16 yrs 5 mos
Corporate Trainer
Aug 2024 - Jan 2026 • 1 yr 5 mos
Trained teams in customer handling, process excellence, and communication skills. Ranked Top 3 Trainers Pan-India. Delivered consistent results in a high-pressure BPO environment, working 12+ hours daily.
Relationship Manager
Jun 2023 - Aug 2024 • 1 yr 2 mos
Managed client relationships, resolved escalations, and maintained high customer satisfaction scores. Promoted to Trainer within 14 months based on performance.
Customer Experience Specialist
Apr 2009 - Feb 2023 • 13 yrs 10 mos
15 years of customer experience across ICICI Bank, Tata Business Support Services, Teleperformance, and Brigade Private Ltd. Handled high volume customer interactions, team training, and process improvement.
