K Ololade

Twilio & WhatsApp CRM Integration Specialist

Connect Courier and Logistics • Freelance

Dec 2025 - Present • 10 mos

Implemented Twilio and WhatsApp communication workflows integrated with CRM systems and automated lead-management processes. Built SMS, WhatsApp notifications, lead alerts, customer follow-ups and CRM-triggered communication workflows using n8n, Zapier and Make. Key Responsibilities: Integrated Twilio SMS workflows with CRM systems Connected WhatsApp communication to lead workflows Automated customer notifications and follow-ups Configured webhook-based messaging triggers Synced communication events with CRM records Quantifiable Achievements: Automated 15+ customer communication workflows Supported multi-channel lead follow-up processes Reduced repetitive manual messaging activities Core Skills: Twilio, WhatsApp Automation, SMS Automation, n8n, Zapier, Make.com, CRM Integration, Webhooks, Lead Follow-Up, Customer Messaging, API Integration, Communication Automation

n8n Business Process Automation Specialist

Automar Logistics • Freelance

Apr 2025 - Present • 1 yr 6 mos

Designed n8n automation workflows connecting CRM systems, Google Drive, QuickBooks, Twilio and other business applications. Developed trigger-based workflows, webhook automations, data synchronization, conditional logic and automated notifications for sales, operations and customer management processes. Key Responsibilities: Built custom n8n workflow automations Connected APIs and third-party applications Created webhook and event-based triggers Automated Google Drive and CRM processes Configured conditional routing and data synchronization Quantifiable Achievements: Built 25+ workflow automation scenarios Automated multiple repetitive administrative processes Created reusable workflow structures for different business operations Core Skills: n8n, Workflow Automation, API Integration, Webhooks, Google Drive Automation, CRM Automation, Data Synchronization, HTTP Requests, Conditional Logic, Process Automation, Business Systems Integration

HubSpot CRM & Website Forms Automation Specialist

Growth Marketing Media • Freelance

Jun 2024 - Present • 2 yrs 4 mos

Built automated website form-to-CRM workflows connecting HubSpot with lead capture forms, Zapier, Make and n8n. Configured automatic contact creation, lead routing, CRM property mapping, notifications, follow-up triggers and sales pipeline updates to eliminate manual lead entry and improve response workflows. Key Responsibilities: Connected website forms with HubSpot CRM Mapped form fields to HubSpot contacts and deals Built Zapier, Make and n8n automation workflows Configured lead routing and automated notifications Created CRM follow-up and pipeline automation Quantifiable Achievements: Automated 10+ recurring lead-management processes Reduced manual lead-entry tasks by approximately 60% Designed workflows handling 100+ monthly form submissions Core Skills: HubSpot CRM, Website Form Integration, Zapier, Make.com, n8n, Lead Capture Automation, CRM Data Mapping, Lead Routing, Workflow Automation, Webhooks, Contact Management