
Kajal Chettri
Customer Service, Hospitality
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Front office Team Leader
Wyndham Hotels & Resorts • Full time
Dec 2023 - Jan 2026 • 2 yrs 1 mo
Supervised front desk operations and provided excellent customer service. Managed reservations, handled guest inquiries, complaints, and provided effective solutions professionally. Ensured smooth communication and maintained high customer satisfaction.
senior Guest Service Associate
Radisson Hotels • Full time
Dec 2020 - Dec 2023 • 3 yrs
Provided excellent guest service by handling check-ins, check-outs, and resolving customer inquiries efficiently. Managed front desk operations, handled reservations, and ensured smooth communication with guests. Assisted in training junior staff and maintained high service standards to ensure customer satisfaction.