Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Kajal Bhardwaj
@kajalbhardwa218
Virtual Assistant specializing in Chatbot Setup and Lead Generation
India
Inglese, Hindi
Chi sono
Hello! I am a reliable Virtual Assistant who helps businesses manage tasks efficiently. I specialize in chatbot setup, lead generation, data entry, and customer support assistance. I can create simple chatbots for restaurants and small businesses to handle customer inquiries and bookings. I am committed to delivering accurate work, clear communication, and on-time completion. My goal is to support businesses and help them improve productivity and customer engagement.
Competenze
Kajal Bhardwaj
offline •
Tempo di risposta medio: 3 ore
Consulta i miei servizi
Chatbot basati su regole
I will create chatbot with landbot to automate customer support
Chatbot basati su regole
I will automate lead capture chatbot with calendly meeting booking
Portfolio
Esperienza lavorativa
Senior Executive Customer Service, Operations.
Roblox • Full time
Sep 2022 - Feb 2025 • 2 yrs 5 mos
• Provided international customer support and moderation services for a global gaming platform. • Handled ban appeals, account suspensions, fraud investigations, and abuse reports. • Ensured fair decisions aligned with platform community guidelines and moderation policies. • Maintained SLA, TAT, and KPI performance metrics in a high-volume environment. • Achieved 98–100% quality assurance scores and received performance-based incentives. • Escalated complex cases to Trust & Safety teams following internal protocols. • Documented cases using Zendesk and internal CRM tools.
