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kaleemhassan962

Kaleem H

@kaleemhassan962

Level 2 System Engineer

Pakistan
Alcune informazioni sono riportate in lingua inglese.
Chi sono
My Background: With 3 of hands-on experience in IT support and email systems management, I've helped hundreds of businesses and individuals resolve their technical issues quickly and efficiently. My expertise lies in Microsoft Outlook, email migrations, and enterprise-level IT support. Key Achievements: 🏆 Cleared 1,000+ ticket backlog in 45 days while maintaining quality and customer satisfaction 📧 Migrated 500+ email accounts across platforms with zero downtime or data loss ⚡ Reduced recurring technical issues by 60% through proactive monitoring and preventive solutions... Continua a leggere

Competenze

k
kaleemhassan962
Kaleem H
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Migrazioni delle piattaforme
I will set up and migrate your microsoft 365 tenant for small business
Assistenza tecnica
I will set up and configure microsoft 365 copilot for your business team

Esperienza lavorativa

Level 2 system Engineer

Teamlogicit MD, US • Full time

Oct 2025 - Present7 mos

✅ Proven Track Record: Successfully cleared a backlog of 1,000+ support tickets in just 45 days while maintaining 95%+ customer satisfaction ✅ Email Migration Expert: Seamlessly migrated 500+ mailboxes across platforms with zero data loss ✅ Quick Response Time: Average resolution time of 2-4 hours for critical issues ✅ Proactive Monitoring: Implemented monitoring systems that reduced recurring issues by 60%