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Level 2 System Engineer
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Level 2 system Engineer
Teamlogicit MD, US • Full time
Oct 2025 - Present • 7 mos
✅ Proven Track Record: Successfully cleared a backlog of 1,000+ support tickets in just 45 days while maintaining 95%+ customer satisfaction ✅ Email Migration Expert: Seamlessly migrated 500+ mailboxes across platforms with zero data loss ✅ Quick Response Time: Average resolution time of 2-4 hours for critical issues ✅ Proactive Monitoring: Implemented monitoring systems that reduced recurring issues by 60%