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Zoho CRM Specialist and Store Operations Manager
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zoho crm
katerinapure • Full time
Jan 2024 - Present • 2 yrs 4 mos
I manage and optimize our Zoho CRM system to support sales, customer communication, and workflow automation. My role includes organizing leads, setting up automation, tracking customer interactions, improving conversion rates, and providing support for daily CRM operations. I also coordinate tasks across teams to ensure smooth customer experience, accurate data management, and improved business performance.