Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Katarina
@katgservices
Where Tech Savvy Support Meets Efficiency
Filippine
Inglese, Tagalog
Chi sono
I offer professional virtual assistant and operations support services to help businesses stay organized, productive, and efficient. My expertise includes administrative support, customer and email support, CRM management, eCommerce support, data entry, lead generation, skip tracing, document handling, and workflow coordination.
With hands-on experience since 2017, I have supported businesses across the USA, UK, Australia, and Europe. I am tech-savvy, detail-oriented, and highly adaptable, with a strong focus on accuracy, clear communication, and reliable results.
Competenze
Katarina
offline •
Tempo di risposta medio: 15 ore
Consulta i miei servizi
Assistente di ricerca
I will provide professional administrative virtual assistant services
Assistenza generale
I will your reliable virtual assistant for admin, CRM and business support
Esperienza lavorativa
Senior Customer Support Specialist
Offshore Holdings Ltd • Full time
Aug 2019 - Jan 2026 • 6 yrs 5 mos
Oversee daily email support operations through Zendesk and Gorgias, ensuring timely and accurate handling of customer inquiries. Responsibilities include refund processing, reshipment coordination for failed deliveries, and consistent monitoring of customer satisfaction KPIs. Shopify and Google Workspace are used for backend tracking, documentation, and reporting
1 Recensioni
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Valutazione dettagliata
- Livello di comunicazione del venditore
- Qualità della consegna
- Valore della consegna
1-1 di 1 recensioni
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Più rilevante
jasminn11
Australia
Katarina completed the task well within the timeframe. Amazing work! Great communication
Utile?
