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Fiverr Pro
Italiano
$
USD
Katrina Z
@katrina_zhang
User Researcher Moderator
Cina
Cinese, Inglese
Chi sono
I am a mixed-methods user researcher with an M.S. in Human Centered Design & Engineering. I moderate in both Mandarin and English with hands-on experience in medical device usability, cross-cultural product research, and experimental design. I have six years of experience living and working in the US, running studies end-to-end from back-room observation to leadership.
Competenze
Katrina Z
offline •
Consulta i miei servizi
Colloqui e Focus group
I will conduct user interviews in mandarin and english
User testing
I will review your app or website UX for chinese users
Esperienza lavorativa
User Research and Usability Intern
Philips • Full time
Jun 2024 - Dec 2024 • 6 mos
- Developed test plans for next-generation AED (defibrillator) devices; identified 15+ usability issues across hardware, UI and voice prompts. - Diagnosed a hardware component causing recurring failures and drove 3 rapid test-and-iterate cycles with the design team, resolving it in the following benchmark; established a usability benchmark confirming the new AED activated its rescue mode faster than the sustaining product. - Synthesised 60+ usability tests to set testing priorities; presented findings to the core project team, influencing design changes to AED pads.
