Katya
Virtual Assistance and Graphic Design
Competenze
Consulta i miei servizi

Esperienza lavorativa
Medical Receptionist
Brain & Body Health • Full time
Sep 2024 - Jun 2025 • 9 mos
• Managed patient bookings, inboxes, payments and clinic admin • Handled a high volume of daily phone calls and front desk queries • Managed invoicing, including NDIS billing • Supported follow-ups and handled debt collection communication • Created a welcoming environment for kids, families and clients with neurological/physical challenges • Helped make the clinic feel less clinical and more human by balancing professionalism with warmth
Virtual Assistant
Growth Advantage • Full time
Mar 2022 - Jun 2024 • 2 yrs 3 mos
• Provided admin and client support for 16+ various businesses across Australia while working directly with owners • Managed high-volume inboxes, phone calls and calendars across multiple time zones • Trained in multiple CRMs and supported streamlining of digital workflows • Worked with Google Workspace, Monday, ClickUp, Pipedrive, ServiceM8, Klaviyo, Canva, Fergus, Cliniko and Asana • Created and scheduled social media content using Canva and scheduling tools • Helped improve client systems and documented internal processes • Onboarded new clients and supported smooth day-to-day operations
Graphic Designer
Workdog Creative • Full time
Jan 2022 - Jun 2024 • 2 yrs 5 mos
• Designing marketing materials including flyers, posters, brochures and business cards • Creating visual content and brand assets using Canva • Designing and editing graphics using Adobe Photoshop, Illustrator and InDesign • Building and updating websites using Wix • Preparing print-ready files and digital layouts • Maintaining brand consistency across digital and printed materials • Supporting clients with design updates, edits and content adjustments