k
kconcha

Kristian C

@kconcha

Virtual Administrative Assistant

Filippine
Tagalog, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a Virtual Administrative Assistant with extensive experience in healthcare administration, customer service, and digital documentation. I am skilled in managing EMR systems, appointment scheduling, and data entry using Google Workspace and Microsoft Excel. I pride myself on being a detail-oriented professional capable of handling complex inquiries across phone, email, and chat.... Continua a leggere

Competenze

k
kconcha
Kristian C
offline • 

Consulta i miei servizi

Assistenza generale
I will be your virtual admin assistant

Esperienza lavorativa

MyOutDesk

Virtual Administrative Assistant

MyOutDesk

May 2024 - Present • 2 yrs 5 mos

Provide administrative support in a healthcare industry setting, assisting with day-to-day operational tasks. Support appointment scheduling and customer service activities with attention to accuracy and clear communication. Enter, update, and organize information using Microsoft Excel and Google Sheets. Prepare digital materials and assist with newsletters, social media content, and blog formatting.

Everise

Customer Service Representative

Everise • Full time

Jul 2022 - Feb 2024 • 1 yr 7 mos

Handled approximately 30–50 inbound customer calls per day, responding to questions and concerns professionally. Enroll member’s prescriptions to our mail-order pharmacy. Processed customer orders and provided accurate, timely service support. Communicated clearly with customers while handling service-related questions with care.

TaskUs

Shopify Merchant Support Representative

TaskUs • Full time

Nov 2019 - Feb 2022 • 2 yrs 3 mos

Handled approximately 30–40 inbound calls per day from merchants seeking assistance with online store concerns. Responded to merchant inquiries through email and chat, providing clear and timely support. Documented and addressed customer concerns while maintaining a professional service experience.