Nurwana Lorely.

Cold Calling Specialist – Commercial Cleaning

CleanNet • Full time

Jan 2026 - Present • 4 mos

Worked as a Cold Calling Specialist for CleanNet USA, supporting the growth of commercial cleaning contracts through strategic outbound outreach. My role involved contacting property managers, office administrators, and facility supervisors to introduce tailored janitorial services. I handled high-volume calling campaigns, qualified leads, and scheduled walkthrough appointments for the sales team. I utilized CRM tools to track interactions, follow-ups, and client responses, ensuring no opportunity was missed. By maintaining a professional tone and understanding client pain points such as hygiene standards, reliability, and cost efficiency, I consistently converted prospects into qualified leads. I also assisted in refining call scripts, improving engagement rates, and increasing appointment bookings. My performance contributed to expanding client portfolios across offices, schools, and retail facilities while maintaining strong customer relationships and brand reputation.

ATM & Vending Machine Location Specialist

Compass Group USA • Freelance

Feb 2026 - Mar 2026 • 1 mo

Served as an ATM and Vending Location Specialist, supporting business expansion through strategic cold calling and lead generation. I reached out to commercial establishments including malls, gyms, offices, and retail stores to identify opportunities for vending machines and ATM installations. My responsibilities included pitching placement benefits, addressing concerns, and negotiating initial interest with decision-makers. I ensured consistent follow-ups and maintained accurate reporting on all outreach activities. I played a key role in identifying high-potential locations and assisting in securing placement approvals, contributing to increased machine deployment and revenue growth. My communication skills and persistence helped build strong relationships with business owners and property managers.

Appointment Setter – Real Estate Campaigns

RE/MAX • Part time

Jan 2026 - Mar 2026 • 2 mos

Served as an Appointment Setter for real estate campaigns at RE/MAX, supporting agents by generating and qualifying leads through cold calling. I contacted homeowners and potential buyers to introduce real estate services and identify opportunities for listings or purchases. My responsibilities included handling objections, nurturing leads, and scheduling appointments for property consultations. I ensured all data was properly documented and followed up with prospects to maintain engagement. My efforts helped improve conversion rates and increased agent productivity by delivering high-quality, pre-qualified leads ready for closing discussions.