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Fiverr Pro
Italiano
$
USD
Kensin
@kensinberttorio
E commerce VA
Filippine
Inglese
Chi sono
I am an Shopify VA virtual assistant! Looking for a Shopify Dropshipping VA? I can help you research potential profitable products by analyzing trends, competitors, pricing, and demand. I can also handle product listings, order track
ing, customer emails, and other e-commerce tasks
Skill Set
- Store Setup & Management
- Shopify Product Listing
- Product Research
- Winning Product Research
- Competitor Research
- Product Data Entry
- Product Pricing Research
- Product Description Optimization
- Basic SEO
- Order Management
- Customer Support
- Google Sheets / Excel
- Zik Analytics
Competenze
Kensin
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Gestione store e-commerce
I will create a shopify store for your business
Gestione store e-commerce
I will help your ebay store to search profitable products
Portfolio
Esperienza lavorativa
Shopify Email Support Agent
Shopify
Feb 2025 - Nov 2025 • 9 mos
Provided email support to Shopify customers and merchants by addressing inquiries related to online store operations, order management, payments, refunds, shipping, and account concerns. Delivered clear, professional, and timely responses to customer questions, investigated reported issues, and provided appropriate solutions in accordance with support procedures. Assisted with ecommerce-related concerns, maintained accurate records of customer interactions, and escalated complex cases when necessary. Demonstrated strong written communication, problem-solving, attention to detail, and customer service skills while helping ensure a positive customer experience. Recommended skills: Email Customer Support Shopify Ecommerce Written Communication Customer Relationship Management (CRM) Order Management Problem-Solving Ticket Management
Amazon Customer Service Representative
Sutherland • Full time
May 2023 - Jun 2024 • 1 yr 1 mo
Provided customer service support to Amazon customers by handling inquiries about orders, deliveries, returns, refunds, and account concerns. Assisted customers in resolving issues professionally and efficiently while maintaining a high level of customer satisfaction. Communicated clearly, followed company policies and procedures, documented customer interactions accurately, and escalated complex concerns when necessary. Developed strong problem-solving, communication, multitasking, and conflict-resolution skills while working in a fast-paced environment.
