
Keren W.
Operations Consultant, Process Improvement, Workflow Automation
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Esperienza lavorativa
Program Operations Associate
ALX Africa • Full time
Sep 2023 - Present • 3 yrs
Progressed from Program Delivery Intern to Analyst and now Program Operations Associate, supporting programme operations and analytics in a high-volume workforce-development environment. I own workstreams spanning operational readiness, learner communications, tracking, reporting, evaluation, participant support and cross-functional coordination. I have built automated trackers across three programmes, reduced manual tracking by more than 50%, supported a 3,174-learner launch with 90% onboarding CSAT, managed visibility across a 317-person onboarding pipeline and maintained programme dashboards at 99% data accuracy.
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learnme2020

Stati Uniti
It was a pleasure working with Keren. She is detail-oriented and ask follow up questions. Would recommend her without hesitation.
