Kieran A

Higher Education Administrative Assistant

Center for Student Achievement Solutions • Full time

Aug 2025 - May 2026 • 9 mos

The Higher Education Administrative Assistant provides comprehensive administrative, operational, and customer service support to an academic department, student services office, or university division. This role assists faculty, staff, students, and visitors by managing office operations, coordinating events, maintaining records, and ensuring efficient daily administrative functions while supporting the institution's mission and goals. Administrative Support * Provide administrative support to department leadership, faculty, and staff. * Manage calendars, schedule meetings, appointments, and conference rooms. * Prepare correspondence, reports, presentations, and meeting agendas. * Maintain confidential student and employee records in accordance with FERPA and institutional policies. * Answer phones, respond to emails, and greet students, faculty, and visitors professionally. Student Services * Serve as a primary point of contact for student inquiries regarding academic programs, policies, and campus resources. * Assist students with forms, registration processes, and referrals to appropriate university departments. * Support student onboarding, orientation, and graduation-related activities. * Maintain accurate student files and databases. Office Management * Coordinate daily office operations and ensure efficient workflow. * Order office supplies and monitor inventory. * Process purchase orders, reimbursements, invoices, and budget documentation. * Maintain filing systems, both electronic and paper. * Coordinate mail distribution and office communications. Event Coordination * Assist in planning and executing campus events, workshops, meetings, and conferences. * Reserve facilities and coordinate logistics. * Communicate with vendors, speakers, and campus partners. * Prepare