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kisangc

Caroline.k

@kisangc

Airbnb Virtual Assistant Support US and UK Clients

Kenya
Inglese, Swahili
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I help Airbnb hosts in the US and UK manage their rentals efficiently, even across time zones. I provide professional guest communication, booking management, and admin support to ensure smooth operations and great guest experiences. I understand the importance of: • Quick responses • Clear guest communication • Clean calendars • Positive reviews Whether you manage one property or multiple listings, I’m here to support your Airbnb business. Let’s get started—message me anytime.... Continua a leggere

Competenze

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kisangc
Caroline.k
offline • 

Consulta i miei servizi

Assistenza generale
I will manage your airbnb guests and bookings
A partire da10 USD / progettoMaggiori dettagli

Esperienza lavorativa

Airbnb Rental Assistant

Sunset Beach Villa • Freelance

Apr 2025 - Present • 1 yr 1 mo

These were my roles and responsibilities: *Manage Airbnb listings to ensure details, prices, and availability are always accurate *Respond to guest messages quickly and politely before, during, and after their stay *Handle reservations, bookings, cancellations, and date changes *Answer guest questions about the villa, location, amenities, and house rules *Coordinate check-in and check-out instructions with guests *Communicate with cleaners and maintenance teams to ensure the villa is guest-ready *Monitor guest reviews and respond professionally to feedback *Resolve guest issues or concerns calmly to ensure a smooth stay *Update calendars across booking platforms to avoid double bookings *Prepare simple reports on bookings, guest feedback, and occupancy