
Kobe R
Social media Manager , Virtual Assistant
Competenze

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Esperienza lavorativa
Technical support representative/ Email support
Vx Group • Full time
Jun 2024 - Jul 2025 • 1 yr 1 mo
I bring hands-on experience as a Technical Support Representative in the BPO industry, managing multiple services including internet, cable, and telephone. I specialize in troubleshooting and resolving technical issues efficiently, ensuring minimal downtime and a smooth customer experience. Beyond support, I contributed to sales by confidently presenting mobile devices like iPhone and Samsung—highlighting features and benefits that helped customers make the right choice. I also handled email and chat support, delivering clear, timely, and customer-focused communication. My ability to multitask, solve problems, and provide excellent service makes me a reliable asset in any team.