Kristen H

Consultant & Managing Director

The Clarity Framework • Lavoratore autonomo

Jan 2025 - Present • 1 yr 4 mos

I help businesses to increase productivity and improve engagement, creating a great place to work that actually delivers results. Checkout my website at www.theclarityframework.co.uk I am passionate about making a difference, continuous improvement and helping people to achieve their best.

UK Operations Manager & PMO Lead

Thornton & Ross Pharmaceuticals • Full time

Dec 2019 - Jan 2025 • 5 yrs 1 mo

• Creation of a UK annual governance structure covering all aspects of UK sites performance. Set up of PMO process, reporting process, operational meeting structures. • Energising the organisation to achieve performance goals on a tactical level through monitoring of performance, bringing key stakeholders together to identify improvement areas, creating realistic action plans and monitoring their implementation. Delivered a 10% increase in engagement as measured through employee survey. • Operational capability development & facilitation of Ops Leadership Team performance, delivering for example a reduction in stock outs from 25 to 2%.

Various, including Operational Excellence, Manufacturing & Supply Chain

Johnson & Johnson • Full time

Oct 1996 - Nov 2019 • 23 yrs 1 mo

- Leader of Production Planning, Purchasing, Demand Planning & Planning Systems (12 people). - Achieved service success as a Contract Manufacturer during a time of turbulent change. - Proposal made & accepted by customer to introduce a mutually beneficial flexibility period, - Delivery of inventory strategies, aligned end to end supply chain to meet customer needs Developing & driving site CI strategy, including the selection of strategic focused project areas. • Responsibility for Project Portfolio Management process on site – maintaining a live portfolio with optimal Resource Deployment Index (RDI). • Initiated six sigma reviews, PE seminars and Lean Training • Developed and facilitated process to determine site Strategic Imperatives as a member of Operations Leadership Team, - Delivered 20% cycle time reduction for key brand via targeted manufacturing an quality projects