Ayomidel

WATI & Twilio WhatsApp Chatbot Automation Specialist

Tomorrowlabs • Freelance

Jan 2025 - Present • 1 yr 8 mos

Built WhatsApp AI chatbot automation systems using WATI and Twilio for lead generation, customer support, sales conversations, appointment booking, automated follow-up, notifications, and customer engagement. Designed automated WhatsApp workflows that capture customer information, qualify leads, trigger personalized responses, route conversations, and synchronize messaging activities with business processes. Key Responsibilities WATI WhatsApp chatbot setup Twilio WhatsApp integration AI chatbot workflows Lead qualification Automated follow-up Customer support automation WhatsApp notification workflows Core Skills: WATI, Twilio, WhatsApp AI, Chatbot Automation, Lead Qualification, Customer Support Automation

WhatsApp AI Chatbot & Customer Automation Consultant

Healtherco • Freelance

Feb 2024 - Present • 2 yrs 7 mos

Designed and implemented WhatsApp AI chatbot systems, WhatsApp Business API automation, AI customer support, conversational commerce, lead generation, lead qualification, automated customer service, sales automation, appointment booking, FAQ automation, WhatsApp follow-up, customer onboarding, and business messaging workflows. Built structured chatbot conversations for inbound WhatsApp inquiries, customer information collection, product and service questions, lead qualification, appointment requests, automated notifications, escalation to human agents, and follow-up sequences. Integrated WhatsApp Business Platform, Meta Cloud API, WATI, OpenAI, n8n, APIs, webhooks, CRM systems, and third-party business applications to create automated customer communication workflows. Designed multi-step chatbot logic with conditions, routing, triggers, data collection, automated responses, workflow actions, and human handoff. WATI's current chatbot functionality supports automated replies, questions, response collection, routing, workflow triggers, and third-party integrations, which are core components of these WhatsApp automation workflows. Key Responsibilities WhatsApp AI chatbot development and deployment WhatsApp Business API integration Meta Cloud API configuration AI-powered customer support automation Lead capture and lead qualification Automated WhatsApp sales conversations Appointment booking and inquiry automation FAQ and knowledge-base chatbot workflows Customer onboarding and data collection Human-agent handoff and conversation routing WhatsApp follow-up and notification automation Core Skills: WhatsApp AI Chatbot, WhatsApp Business API, Meta Cloud API, WhatsApp Automation, Conversational AI, OpenAI, WATI, n8n, Chatbot Development, Lead Generation, Lead Qualification, Customer Support Automation, Sales Automation, Appointment Booking, FAQ Automation, CRM Integration, API Integration, Webhooks, Workflow Automation, Human Handoff, Customer Onboarding

OpenAI WhatsApp AI Chatbot Specialist

Portus Digital • Freelance

Sep 2023 - Present • 3 yrs

Developed OpenAI-powered WhatsApp AI chatbots for intelligent customer conversations, automated support, lead qualification, sales inquiries, FAQ responses, customer onboarding, appointment requests, and follow-up automation. Designed AI chatbot workflows capable of processing customer messages, generating contextual responses, collecting lead information, routing conversations, and triggering automated business actions through WhatsApp integrations. Key Responsibilities OpenAI WhatsApp chatbot integration AI conversational workflows Automated customer support Lead qualification FAQ automation Customer data collection WhatsApp follow-up automation Core Skills: OpenAI, WhatsApp AI, AI Chatbots, Conversational AI, Customer Support, Lead Qualification, Automation