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I will dynamics 365 contact center
Kunal
Informazioni su questo servizio
Planning, implementing or improving Microsoft Dynamics 365 Contact Center?
I can help you design and configure a modern Microsoft contact center using Dynamics 365 Customer Service, Dynamics 365 Contact Center, Copilot Studio and the Microsoft Power Platform.
Services can include:
- Contact center architecture
- Voice and digital channels
- Queues and unified routing
- Workstreams
- Agent experiences
- IVR design
- Customer identification and routing
- Dynamics 365 Customer Service
- Case management
- Copilot Studio agents
- AI-assisted customer service
- Power Automate integration
- Contact center assessments and roadmaps
I can help with anything from an architecture or configuration review to a scoped implementation.
Contact me before ordering implementation work so we can confirm licensing, channels, integrations and scope.
Scopri di più su Kunal
Kunal
AI, Dynamics 365 and Power Platform Consultant
- DaCanada
- Membro damag 2020
- Ultima consegna1 anno
Lingue
Inglese
Microsoft Copilot, Dynamics 365 and Power Platform consultant with 20+ years of technology experience and deep expertise.
I specialize in Dynamics 365 along with Power Pages, Power Apps, Power Automate, Dataverse and Copilot Studio.
Part of AdxStudio team that evolved into Microsoft Power Pages for more than a decade and can help with architecture, configuration, troubleshooting, integrations and complex implementations.
I am a Microsoft Certified Trainer and Microsoft MVP.
Have a complex requirement? Send me a message before ordering and I can help you define the right approach and scope.
