Kayla

IT & Software Engineer

BPO Company

Dec 2023 - Present • 2 yrs 7 mos

As an IT and Software Engineer in my current full-time role, I am responsible for designing, developing, and maintaining scalable software applications tailored to meet the company's specific needs. I work directly with my boss and supervisor to gather requirements, understand business objectives, and translate them into functional, efficient software solutions. My responsibilities include coding, testing, and deploying applications, ensuring they are secure, reliable, and optimised for performance. I also handle the management of the company's Google accounts and oversee other tech-related applications, providing technical expertise to ensure smooth operations. Additionally, I troubleshoot complex technical issues, implement system updates, and maintain IT infrastructure to support the company's goals. This role has enhanced my problem-solving abilities and strengthened my technical expertise in software development, IT systems management, and application support.

IT Solutions Specialist

BB Software Company • Full time

Jun 2023 - Dec 2023 • 6 mos

As an IT Solutions Specialist, I managed a diverse range of tasks, including IT support and software development. My responsibilities included analyzing client needs, designing tailored solutions, and implementing robust systems. I enhance performance, and integrate new technologies. I also provided technical support, troubleshooting issues. This role honed my problem-solving skills and deepened my technical expertise in various IT domains.

Web Developer

Fiverr • Freelance

Jan 2023 - Jul 2023 • 6 mos

While I was still in college, I worked as a freelancer, taking on website and web app projects. I’ve since worked with multiple clients, and they continue to come back to me for new projects because they’re always satisfied with my work. This has allowed me to not only enhance my expertise but also develop strong connections with my clients.