l
laia_andrian

Laia

@laia_andrian
4,8(2)

French Virtual Assistant for Customer Support, Data Entry and Invoicing

Madagascar
Francese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
After working in a call center, I decided to become independent and help businesses manage their daily tasks more efficiently. I specialize in: Customer Support (French): handling emails and client communication Invoicing: creating, sending, and tracking invoices Administrative Support: file organization and daily admin tasks I am organized, detail-oriented, and committed to delivering high-quality work. My goal is to help you save time and improve your business productivity. I am available and ready to support you. Feel free to contact me to discuss your needs. ... Continua a leggere
l
laia_andrian
Laia
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Messaggistica ed email
I will be your e commerce customer support virtual assistant
4,8(2)
A partire da10 USD / progettoMaggiori dettagli
Messaggistica ed email
I will handle your invoicing and payment tracking
A partire da5 USD / progettoMaggiori dettagli

Portfolio

Esperienza lavorativa

Konecta

Full time • 3 yrs 1 mo

Conseillère support technique – Niveau expert (téléphone et écrit)

Jan 2023 - Dec 2025 • 2 yrs 11 mos

Analyse des dysfonctionnements et dépannage à distance Gestion des tickets et suivi des demandes clients Maîtrise des outils CRM et logiciels de support

Conseillère support technique – Niveau expert (téléphone et écrit) Élue meilleure conseillère client – ESCDA 2025

Mar 2025 - Mar 2025 • 0 mos

Participation active à la réussite des objectifs opérationnels de la société Distinction : Meilleur conseiller technique Respect strict des scripts, procédures et consignes opérationnelles (DO)

Conseillère client en service commercial – Projet Amazon (appels & e-mails)

Oct 2022 - Dec 2022 • 2 mos

Suivi des commandes et gestion des réclamations clients Adaptation de la posture selon le type de client et gestion des appels conflictuels Assurance, accompagnement et fidélisation de la clientèle

2 Recensioni
4,8

(2)
(0)
(0)
(0)
(0)
Valutazione dettagliata
  • Livello di comunicazione del venditore
    5
  • Qualità della consegna
    4,5
  • Valore della consegna
    5
1-2 di 2 recensioni
Ordina per
Più rilevante
    D
    image-docs

    dreamchasersmag

    DE

    Germania

    5

    I gave Laia a quite complex task. She followed the instructions as discussed and did very good and reliable work. I'd recommend her! Thanks again :)

    50 USD

    $

    5 giorni

    Tempo

    gig

    Messaggistica ed email

    Utile?
    Sì
    No
    A

    amandinemazenc

    FR

    Francia

    4,7

    Un accueil professionnel.

    50 USD

    $

    5 giorni

    Tempo

    gig

    Messaggistica ed email

    Utile?
    Sì
    No