
Malachy E
Email Deliverability and Business Email Consultant
Competenze

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Portfolio
Esperienza lavorativa
Business Email & IT Consultant
Freelancing Career
Feb 2017 - Present • 9 yrs 6 mos
Delivered business technology consulting for small and medium-sized businesses, helping clients improve email infrastructure, business systems, software quality, and IT operations. Worked with Microsoft 365, business email platforms, web applications, user acceptance testing, and technical documentation. Collaborated with business stakeholders to identify technical issues, improve workflows, and implement reliable technology solutions that supported business operations.
Software Test Analyst
Service Professionals • Full time
Jun 2015 - Aug 2016 • 1 yr 2 mos
Tested enterprise financial software for international clients including Barclays Investment Bank, RBS, Vodafone, and Zenith Bank. Worked with APIs, SOAPUI, XML, JSON, AWS-hosted applications, Selenium, Jira, TestRail, and business-critical systems. Collaborated with developers and business analysts to improve software quality and reliability.
Desktop Support Engineer
British Council • Full time
Jun 2008 - Dec 2012 • 4 yrs 6 mos
Provided desktop and infrastructure support, including Windows Server migration, domain administration, inventory management, and technical support. Improved operational processes and maintained business IT systems in a production environment.