
Lamine Zerdani
Bilingual HR and Business Communication Specialist EN FR AR
Competenze

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Portfolio
Esperienza lavorativa
HR Coordinator & Bilingual HR Business Communication Specialist
Teleperformance • Full time
Oct 2012 - Oct 2025 • 13 yrs
• Managed bilingual HR communication (EN–FR) • Translated internal policies and employee documentation • Supported onboarding and HR operations
Teleperformance Canada
Full time • 4 yrs 11 mos
Recruiter, Talent Acquisition
Sep 2022 - Feb 2023 • 5 mos
Teleperformance Canada — Sep 2022–Feb 2023 • Supported full-cycle recruitment activities including job postings, resume screening, candidate pre-screen interviews, and interview coordination. • Conducted bilingual candidate interviews and reference checks for operational roles. • Prepared offer letters and coordinated onboarding logistics to ensure smooth candidate-to-employee transitions. • Maintained recruitment pipelines and ATS documentation while ensuring compliance with hiring procedures.
Team Leader & Senior Team Leader
Mar 2018 - Sep 2022 • 4 yrs 6 mos
• Supervised teams of 15–20 employees, monitoring attendance, productivity, and performance using Power BI and internal analytics tools. • Produced workforce analytics reports supporting scheduling decisions, performance coaching, and HR-related operational planning. • Analyzed attendance and performance trends to identify risks and support engagement initiatives aligned with HR policies. • Collaborated with HR and operations leaders by providing data-driven insights related to employee performance and workforce planning. • Participated in recruitment panels and onboarding activities to support new employee integration.